Yes. Deposits are insured to at least $250,000 by the National Credit Union Association (NCUA), a Federal Government Agency.
How do I add joint owner to my account?
To add a joint owner, fill out a new Member Application with the primary AND joint owner’s information. We will also need a copy of the joint owners ID and a secondary form of ID. (Social Security card, debit card, insurance card, etc.)
How do I change my name on my account?
To change your name, bring a government issued form of ID into one of the branches for us to make a copy of.
How do I put a stop payment on a check?
Log in to Online Banking; click the Estatements/Alerts/Settings tab and choose “Stop Pay” under the Member Requests drop down box.
Who do I call if my checks or debit card is lost or stolen?
Call Member Services at 423-870-7610, and then choose option 4.
How to download all of 2016 transactions to a csv file
To download all 2016 transactions to a csv:
Do a history search of 1/1/16 to 12/31/16
Then click “Export Transactions”
Scroll to the bottom of the screen, click the box by “Select/Reset All Displayed Records” to select all the transactions